Want to Give More Effective Performance Feedback? Try Using ‘Because’

Want to Give More Effective Performance Feedback? Try Using ‘Because’

Companies invest millions of dollars in developing performance management systems, yet managers and employees continue to be frustrated by performance evaluations they perceive to be ineffective. A 2005 survey by consulting firm People IQ reported that only 13 percent of employees and managers — and only 6 percent of CEOs — found their organizations’ performance appraisal processes useful.

Perspective: Under Pressure

Perspective: Under Pressure

  Image source: We Love Costa Rica Most young auditors recognize when clients try to influence their work, but when those clients are important to the firm’s bottom line, getting auditors to act on that knowledge can be a challenge. By Kris Hoang, Assistant...
Perspective: It’s Only Weird If It Doesn’t Work

Perspective: It’s Only Weird If It Doesn’t Work

There are many opportunities in everyday life to associate consumer products with success or failure. For example, imagine a situation in which a Saints fan is at the Superdome, watching the team lose badly. During halftime, he purchases and consumes a Dr. Pepper....
Perspective: Weathering the Storm

Perspective: Weathering the Storm

Working with family-owned firms in New Orleans over the past few years, I started hearing stories about the days, months and years after Katrina and how these firms maintained continuity and restructured in response to the disaster. These stories differed significantly from those I heard from non-family firms, and they led me to conduct a formal academic study comparing the two groups.